While the IC’s research organization looks into adding security to cloud environments, in the here and now, intelligence agencies are sharing more data.
In agencies large and small, new technology acquisitions live or die by the bottom line. “We don’t always have sufficient cash in hand to do a full purchase,” points out the Interior Department’s Debra Sonderman.
For that reason, the department makes the most of its IT budget by leasing rather than buying technology equipment when it makes bottom-line sense.
On the opposite end of the size spectrum, the Equal Employment Opportunity Commission tends to “choose lease arrangements for office equipment that would otherwise require a large capital investment in a single year,” says CIO Kimberly Hancher. As examples, she cites large-scale, network-attached equipment such as copiers, printers, scanners and fax machines.
Sonderman, director of Interior’s Office of Acquisition and Property Management, says her department extends its IT budget by using a mix of leased and purchased equipment — from mainframes to photocopiers. “If it’s something where we have an ongoing need, we try to purchase when we can,” she says. “But leasing with an option to purchase allows the department to stretch out payments.”
Beyond the budget factor, leasing also frees staff from the burden of disposing of outdated or surplus equipment and ensures agencies have access to the most current IT tools. The trick is to figure out when leasing makes the most sense and to adequately plan all facets of a lease, from training to tech support.
“What leasing allows you to do is substitute maintenance fees for capital fees,” says Joseph Pucciarelli, IDC program director for technology financing and executive strategies. “The way it saves money is not through being more efficient financially or lowering costs, but rather by allowing a shift to resources that are newer, more productive and reliable.” For example, he says, a five-year-old PC that originally cost $500 might eat up that much or more in repairs if it fails two or three times during those five years.
“In the realm of IT, leasing can help manage the lifecycle of older equipment,” Pucciarelli continues. “That’s where the business value comes to an agency.”
Interior’s Sonderman cites other scenarios in which leasing makes sense. “If the technology is one where there might be rapid changes,” for example, “that would be another reason to lease because we don’t want to get stale,” she says. It’s certainly smarter, both economically and programmatically, for the department.
The department also leases for temporary needs; for example, leasing notebook computers for users in its Wildland Fire Program. “Most of the people employed at DOI as firefighters are temporary,” Sonderman says. “We only bring them on for a fire or during fire season. So that’s a need where it makes better sense for us to lease rather than purchase.”
Temporary needs can mean a short stay for leased equipment, however, so Sonderman recommends IT managers take a close look at the liabilities of returning property early when they’re negotiating lease contracts. For example, a program started in one fiscal year that’s not continued could leave a department with unneeded leased equipment.
The value of IT equipment expected to be acquired
through leasing this year,
accounting for roughly one-third of overall expenditures
There are other factors to consider as well. EEOC’s Hancher expects the leasing manufacturer to provide technical support because the agency needs to integrate the scanning function of the equipment into its network.
Hancher says agencies also should look to their leasing providers for “ongoing training for end users and documentation that people can actually use.” She further recommends establishing meaningful service levels and a clear escalation process for any complicated problems that might arise.
Certainly, leasing can eliminate the headaches associated with properly disposing of obsolete IT equipment. Sonderman remembers Interior using a system that was so old that the IT staff had to search eBay for the proper parts to support it. Now, they make sure that equipment is disposed of in an environmentally responsible way. “Otherwise we’re in a situation where we’re working through the General Services Administration to sell excess equipment,” she says. “And there may or may not be a market for that.”
“Leasing can help improve functionality and productivity and reduce maintenance,” Pucciarelli concludes. “It’s a strategy to help agencies ride the technology curve.”