GITEC 2012: Shared Services Let Agencies Focus on the Mission

• Chief concerns are availability, reliability and cost – not where the services come from.
• Early efforts focus on “low-hanging fruit” such as e-mail and web hosting.
• Resistance to cultural change can be a major hurdle.

Participants: John Kost, Gartner VP, CIO and Exec Leadership Group; Mary Davie, Assistant Commissioner for the Office of Integrated Technology Services at GSA; Simon Szykman, CIO of Commerce Department; Joseph Klimavicz, CIO of NOAA.

For more news on GITEC 2012, visit the FedTech GITEC Summit 2012 coverage page.